Controller and contact
Van Gils Management Services BV / VGMS is the provider of Tooltribes. The address is Bijsterveldenlaan 369, 5045 ZR Tilburg, Noord-Brabant, the Netherlands. Chamber of Commerce: 14072247. VAT: NL817998640B01.
Privacy questions can be sent to info@tooltribes.com. Support questions can be sent to support@tooltribes.com.
Scope of this statement
This statement applies to tooltribes.com, app.tooltribes.com, simplework.tooltribes.com, sub-environments under *.simplework.tooltribes.com and staging.tooltribes.com.
Staging.tooltribes.com is intended for testing, validation and internal development control and is not a public production environment.
Personal data we may process
Tooltribes may process name, email address, organisation, role or function, optional phone number, user activity, technical logs and module data.
Module data depends on how an organisation uses Tooltribes. It may include documents, assets, tasks, projects, workflows, forms, preferences, configurations and metadata.
Purposes
Tooltribes processes data for registration, organisation management, user management, access control, support, security, logging, billing preparation, payment and module use.
Depending on the situation, the legal basis may include performance of an agreement, legitimate interest, legal obligation or consent where consent is required.
Organisations, users and module data
Tooltribes is B2B-only as a contract model. Organisations manage their own users, roles and module content. Consumers cannot create organisations or be the contracting party.
When an organisation processes personal data or other content in modules, the organisation determines which data it enters or uploads. Tooltribes processes that data to deliver, secure and support the service.
External services
Tooltribes uses Cloudflare for DNS, security, caching and possible proxy/CDN functionality. SiteMagic is used for hosting or app server environment. Postmark is used for email handling.
Stripe may be used for payments after internal approval and quote approval. Tooltribes does not process card data directly; payment data is handled by Stripe when the payment step is offered.
Cookies and analytics
Tooltribes does not currently use analytics services. The website and app use only functional and necessary cookies needed for operation, security, session management, preferences or technical stability.
Marketing cookies, tracking cookies and analytics cookies are outside the current scope and will not be added without a new explicit decision.
Retention
Personal data, organisation data, user data, logs and module data are not kept longer than necessary for the purposes for which they were collected or processed.
A longer retention period may be required because of legal obligations, contractual obligations, security interests, administrative needs or dispute handling. Billing, contract and administrative records may be subject to statutory retention obligations.
Security and rights
Tooltribes takes appropriate technical and organisational measures to secure the environment. Access to the app and modules is role-based and organisation-based.
Individuals can send privacy questions or requests about access, correction, deletion, restriction or objection to info@tooltribes.com. In some cases a request practically runs through the organisation that invited or manages the user.
Changes
Tooltribes may update this privacy statement when the service, law, processors or internal processes change. The latest version is available on this website.