Provider and contact
Tooltribes is offered by Van Gils Management Services BV / VGMS, Dutch Chamber of Commerce number 14072247, located at Bijsterveldenlaan 369, 5045 ZR Tilburg, Noord-Brabant, the Netherlands. The VAT number is NL817998640B01.
General questions can be sent to info@tooltribes.com. Support questions can be sent to support@tooltribes.com. Privacy questions can be sent to info@tooltribes.com.
Applicability
These terms apply to the public website, the Tooltribes app, the SimpleWork environment and other Tooltribes environments unless another written agreement applies.
A quote, order confirmation, processing agreement, service agreement or other written agreement may include additional or different terms.
Business contract model
Tooltribes is intended for business customers. Consumers or private persons cannot independently create or manage an organisation and cannot be the contracting party.
Private persons may participate as users or guests inside an existing organisation when that organisation invites or authorises them. The organisation remains responsible for that access and use inside its environment.
Requests, quotes and activation
The commercial process is controlled: a business user starts a request, registers organisation details, receives or reviews a quote or offer, and Tooltribes reviews the request internally.
After internal approval and quote approval, payment through Stripe may follow. Activation of the organisation and modules only happens through the applicable onboarding process. A request or form submission does not create immediate access or activation.
Platform and modules
Tooltribes consists of a Base Platform with modules such as Toolbox, Asset Manager and future modules. Availability, configuration, prices and implementation arrangements may differ per organisation, quote or module.
Tooltribes may change the platform, modules, security, hosting and technical operation when needed for maintenance, improvement, security or delivery of the service.
Responsibilities of organisations and users
Organisations are responsible for accurate organisation, billing and user information, for managing user rights and for lawful use of Tooltribes.
Users may not use Tooltribes for unlawful content, misuse, disruption, unauthorised access or actions that may harm the security, availability or integrity of the platform.
Content, data and intellectual property
The Tooltribes software, design, documentation and platform structure remain the property of Tooltribes or its rights holders. Organisations and users retain their rights to their own entered or uploaded content to the extent they hold those rights.
By using content or module data in Tooltribes, the organisation allows Tooltribes to process that data to deliver, secure, support and improve the service within the agreed context.
Payment, suspension and termination
Prices, payment moments, subscription periods and implementation arrangements follow from the quote, offer, order confirmation or other written agreement. Payment may take place through Stripe when that step is available for the relevant request.
Tooltribes may limit, suspend or terminate access in case of misuse, security risks, non-payment or conflict with agreements, to the extent reasonable and appropriate in the situation.
Support, privacy and questions
Support is available through support@tooltribes.com or through the agreed support channels. Privacy information is available in the privacy statement on this website.
Questions about these terms can be sent to info@tooltribes.com. To the extent permitted and unless otherwise agreed in writing, Dutch law is the starting point for business arrangements around Tooltribes.